Frequently Asked Questions
Everything you need to know about RMS Beauty products, shipping, and our clean beauty standards.
What makes RMS Beauty products different from other clean beauty brands?
RMS Beauty is dedicated to using raw, food-grade, and organic ingredients in their natural state. We avoid high-heat processing to ensure that the healing enzymes, vitamins, and antioxidants remain active and beneficial for your skin.
Are your products vegan and cruelty-free?
All RMS Beauty products are 100% cruelty-free and never tested on animals. While many of our products are vegan, some contain ethically sourced beeswax or wild-crafted honey. Please check the ingredient list on individual product pages for specific details.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your glow-to essentials sooner.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, we accept returns of gently used products within 30 days of purchase for a full refund, excluding original shipping costs.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout. Please note that customs duties and taxes are the responsibility of the recipient.
How should I store my RMS Beauty products to keep them fresh?
Because our products are made with natural oils and minimal preservatives, we recommend storing them in a cool, dry place away from direct sunlight. Ensure lids are tightly closed after each use to maintain product integrity.